Last Updated: June 8, 2025
1. Introduction
Welcome to TradeLens (“TradeLens”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you use our platform, including our website at tradelens.app, mobile application, and services (collectively, the “Service”).
By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 User-Provided Information
When you create an account or contact us, you may provide personal data including:
- Full Name
- Email Address
- Username
- Avatar (optional)
- Billing Address and Payment Info (for paid users)
- Phone Number (if provided)
2.2 Trade and Profile Data
You may input data such as:
- Trade history
- Performance metrics
- Notes, screenshots, and tags
This data is stored securely and used solely for your journal management and analytics purposes.
2.3 Cookies & Tracking Technologies
We use cookies and similar technologies for analytics and functional purposes. This may include anonymous unique identifiers, session IDs, and preferences.
2.4 Device and Log Data
We may automatically collect:
- IP address
- Device type and operating system
- Browser type and version
- Activity logs on our platform
2.5 Analytics & Usage Data
We use third-party tools like Google Analytics or Firebase to better understand usage patterns and enhance your experience. This data is pseudonymous and not linked to personally identifiable information.
3. How We Use Your Information
We process your data for legitimate business interests including:
- Account setup and authentication
- Trade journaling and analysis
- Payment processing and invoicing
- User support and feedback handling
- Improving the platform and developing new features
- Security monitoring and fraud prevention
- Sending transactional communications (e.g., subscription renewals)
4. Sharing of Information
We do not sell your personal data. However, we may share data under the following conditions:
- Payment Processors: Your billing data is handled by secure third-party payment gateways and is not stored on our servers.
- Analytics Providers: We may use Google Analytics, Firebase, or similar tools for usage tracking.
- Legal Compliance: We may disclose personal data if required by law, court order, or regulatory authority.
- Business Transfers: If TradeLens is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
5. Public Data Sharing
By default, your profile and trades are private. You can choose to share specific trades or performance metrics publicly via shareable links. Publicly shared data may include:
- Trade outcomes
- Notes
- Charts or screenshots
- Username
You control what to share and can revoke access anytime.
6. Data Deletion and User Rights
You may:
- Request to view, update, or delete your personal data
- Delete your account from your Profile Settings
- Contact us at info@tradelens.app for any data-related inquiries
Deleted accounts are removed from our systems immediately, though residual data may remain in backups for up to 30 days before complete purge.
7. Security Measures
We implement robust technical and organizational security measures to protect your data, including:
- TLS encryption for data transmission
- Secure data centers
- Role-based access control
- Regular audits and updates
No system is 100% secure. However, we strive to follow industry best practices to safeguard your information.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect or solicit personal data from children. If we learn that a child under 18 has provided us with personal data, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible.
You are encouraged to review this Privacy Policy regularly to stay informed of updates.
10. Contact Us
If you have questions about this Privacy Policy or our data handling practices, please contact us at: